FAQs
FAQ
We ship to the following countries:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
If you order more than one product, you get a discount depending on the total number of products. It does not matter if these are of the same type. For example, you can order a Tretiheal 0.025% and an A-ret 0.1% and you get a discount because you order 2 products. Our Volume Discount is:
| Number of products | Price per product | ||||
| 1 2 3 4 5 6 or more |
€ 25,00 € 22,50 € 21,25 € 20,00 € 18,75 € 17,50 |
The main reason is, that payment providers are not willing to facilitate a website that sells medication. Since tretinoin is prescription only in the majority of the EU, we have decided to not circumfent this.
But With our payment by link option, you can pay via ApplePay / Google Pay/ Cedit & Debit Card.
We Don't have Any Products Below 2026 Expiry date.
We Don't have Any Products Below 2026 Expiry date.
The tretinoin is stored in an air conditioned room, so that it does not get too hot.
The package is sent in a letterbox package, so you don’t have to be home when the package is delivered.
The packages are sent with a tracking number. If the package does, according to the tracking, not arrive in a reasonable time, we will resend the order. The only exception to this is, if you choose to send the order in an envelope without tracking (this option is only available in the Netherlands).
The active ingredient (tretinoin) is the same for these brands. A-ret is a gel, the others are creams. A gel is recommended for oily skin, and a cream is recommended for mixed or dry skin.